Marking service: terms, privacy and refunds

Who you are buying from

Reynolds Education, Flat 1502, Hope Street, London E14 0QL.

What you are buying

One 25-mark A-level Economics essay, marked by a practising examiner, returned by email with your mark out of 25, the grade that mark equates to, written feedback, and our maximum-marks model answer to the same question.

We also link you to the official Pearson mark scheme, and the examiners' report where Pearson have published one. Both are free on Pearson's own site. Specimen papers were never sat, so Pearson published neither grade boundaries nor an examiners' report for them; a specimen essay is marked against the same mark scheme and level descriptors, and the grade is worked out from the average boundaries across the papers our examiners mark.

£25, one-off. There is no subscription and no card stored for future charges. A 24-hour return is an optional extra £15.

When you will get it

Within 72 hours of payment. The 72 hours runs straight through, including weekends. Express orders come back within 24 hours of payment, whatever time of day or day of the week you order.

Cancellation and refunds

You have the right to cancel within 14 days of purchase. By submitting your essay you are asking us to start straight away, and you accept that once an examiner has marked your work the cancellation right no longer applies, because the service has been performed.

Separately, if you read your feedback and are still unclear how to improve your essay: email support@reynoldseducation.com within 7 days of receiving it and we will refund you in full.

If we cannot mark what you have sent (the wrong exam board, the wrong question, or a scan we genuinely cannot read) we will email you and ask for a replacement. Your turnaround starts again when the new file reaches us. If you would rather not resend it, reply to that email and we will refund you in full. If your marked essay does not arrive by the time we promised, email us and we will refund the fee.

Your work and your data

Your essay is read by the examiner. It is stored on our Google Drive.

We do not publish it and we do not sell it. We keep it for 12 months, and we will delete it sooner if you ask.

Payment is handled by Stripe; we never see or store your card details. Your form response is processed by Tally.

If you are under 18, please ask a parent or guardian before ordering, and put their email in the parent field so we can copy them in.

To ask what we hold about you, or to have it deleted, email support@reynoldseducation.com.

Complaints

Email support@reynoldseducation.com and we will come back to you within 2 working days.